What is an administrative professional?
Secretaries and administrative assistants help an organization run efficiently. They use computer software to create spreadsheets, manage databases, and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also set up appointments and use videoconferencing and other office equipment. Specific job duties vary by experience, job title, and specialty, but they work in almost every sector of the economy, including schools, government, and private corporations.
How much can I earn with a CAP certification?
According to Zippia, the average salary for an administrative professional in the U.S. is $39,486. Administrative professional salaries typically range between $23,000 and $65,000 a year. The average hourly rate for administrative professionals is $18.98 per hour.
Does this course prepare you for a certification?
Yes, you will be prepared for the Certified Administrative Professional (CAP) certification offered by the International Association of Administrative Professionals (IAAP). Please visit IAAP for more detailed information on eligibility and applying for the exam.
You will also be prepared for the Microsoft Office Specialist (MOS) certification exams for PowerPoint, Outlook, Word and Excel. Upon successful completions of 3 Associate level (MOS) exams of your choosing you will earn your Microsoft Office Specialist (MOS) Associate Certification.
How many exam vouchers will I receive with this course?
You will receive four exam vouchers, one exam voucher for the CAP exam and three exam vouchers for the Microsoft MOS exams.
Will I get a Certificate of Completion for the Workforce Development Kit?
The Kit is a library of information and content to be used as a reference while completing your ACT. There are no Certificates of Completion for the content found within the Kit. Any activities completed within the Kit will not count towards the completion of your ACT. Completion of your ACT should be your main goal.
Does the Workforce Development Kit prepare you for a certification?
The Kit is designed as a resource to help in your learning journey. There are no certifications available for this content.
How long will I have access to the Workforce Development Kit?
After you enroll and have a start date, you will receive 12 months of access to the content within the Kit. You may utilize any of the resources at your own pace but should focus most of your goal toward completing your ACT in the 12 months allowed.
How will the Workforce Development Kit benefit me?
The Workforce Development Kit is designed to assist you with a variety of professional skills to enhance the specific-career training found in the ACT. Resources in the Kit are intended to aid you in employability, efficiency, and productivity in your chosen career path.
What kind of support will I receive for the Workforce Development Kit?
The Kit is available only as a reference to support your learning. There are no instructors available to answer questions on content found within the Kit. Some of the topics contained within the Kit may have a Discussion area where you can correspond with other students. Support from Student Services is available for general program questions.
When can I start this course?
This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.
How long does it take to complete this course?
After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.
What if I don't have enough time to complete the course within the time frame provided?
If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.
What kind of support will I receive?
Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.
What happens when I complete the course?
Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.
Am I guaranteed a job?
ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.
Can I get financial assistance?
ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.
How can I get more information about this course?
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."